📞 Call our 24/7 emergency line
(631) 555-COOL
Average response time: under 2 hours
When to Call Emergency
If your home is becoming dangerously hot or cold — especially with infants, elderly residents, pets, or medical equipment — that's an emergency. Don't wait until business hours.
- No heat in winter — risk of frozen pipes within hours
- No cooling in a heatwave — risk to elderly & young children
- Burning smells or smoke from the unit (turn it OFF immediately and call)
- Gas smell near a furnace or boiler (leave the house, call us from outside)
- Water flooding from a leaking AC or boiler
- Furnace or boiler completely silent when calling for heat
What to Expect
- Real person answers the phone 24/7 (no voicemail, no recordings)
- Technician dispatched within 30 minutes — usually on-site within 2 hours
- Truck stocked with the most common parts — most emergencies fixed on the first visit
- Honest after-hours pricing — we don't gouge in emergencies
- 2-year warranty on every emergency repair, same as normal service
Emergency Service Areas
24/7 emergency response across all of Long Island: Deer Park, Bay Shore, Babylon, Brentwood, West Islip, Lindenhurst, Massapequa, Huntington, Hauppauge, and surrounding towns. See all service areas.